Premier was recommended to us and I am glad they were. They were very quick to return initial phone call and had one of their very professional and knowledgeable maintenance persons at our home the next day. After explaining what was happening, or not happening, the maintenance person was able to diagnose what was wrong. I went into the attic with him and sure enough, he showed me and thoroughly explained what was not happening and explained how the system should be working.
Within 36 hours, only because the part had to be ordered, the needed parts were being installed and we had cool air again.
Thank you, Premier!! You are my go-to for all Heating and Air Conditioning needs from now on!!
"Premier Heating & Air provides a exceptionally high quality service. The Owner, Mr. Woody took the time to assess my needs to ensure appropriate equipment & material was secured to get the job done right the first time. The Technician Tyler was professionally presentable, Courteous & Knowledgeable. Was very prompt, arrived as promised and wasted no time getting the work done and neatly cleaned up his work area. The Customer Service Staff in the office are on top of notifying customers, scheduling and following-up to ensure complete customer satisfaction. I have used this company twice, and would gladly recommend them to anyone looking for High Performance and Reasonable Competitive Pricing to meet your Heating and Air Conditioning needs. Awesome Company and People to work with.”
I am a huge fan of Premier Heating and Air, who essentially repaired my entire air conditioning system.
My air conditioning unit, both outside and inside my house completely malfunctioned and Premier H&A came on multiple occasions to help diagnose, order the parts and repair the broken parts w/ professionalism, earnest and a sense of urgency.
They were very honest and helpful throughout the process and I feel very fortunate to have been recommended to them by my home protection company. If I ever have another issue with my air conditioning unit, Premier H&A is the first number I plan to call, because I know I can trust them to take care of my problems.
Customer Service was great. The technician that was sent to my home was very courteous, knew his job, checked in and out to ensure I unit was working properly, also explained that there was a lot of heat in the vents and ducts so give it sometime to cool off. I am totally happy with the service I received. Air is still working great.
James came out on the weekend and fixed our problem in no time. He arrived towards the earlier end of his time slot which was much appreciated. He explained exactly what was happening and how he fixed it and also made some suggestions for future upkeep! We are SO grateful for this wonderful company!